This week is the last chance for Dorset residents to respond to a survey on the Action Fraud system.

The survey is an opportunity for any Dorset residents who have used the national fraud reporting service to give their views to Police and Crime Commissioner Martyn Underhill, who will be lobbying the next government for improvements to the service.

It was previously reported that Mr Underhill started the survey in response to reports that Action Fraud call handlers had been trained to 'mislead' victims of fraud into thinking their cases would be investigated when they knew most would never be looked at again.

Worse, some managers were reported to have privately mocked people who lost money to fraudsters.

Mr Underhill said: "This was incredibly distressing, both to me, and to the many dedicated officers and staff in Dorset Police who work hard to combat this ever-growing problem.

"Clearly, there’s something going badly wrong in the running of this organisation, and to my mind there has been for a long time.

"I want to find out about Dorset residents’ experiences of Action Fraud, whether they were satisfied with the outcome and the service they received, and if not I want them to tell me what went wrong and what could have been done better.

"This will give me a dossier of evidence I can take to ministers calling for improvements, rather than relying on anecdotal accounts."

You can access the survey at