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Dorset County Council's warning on doorstep sales
11:30am Friday 25th May 2012 in News
DORSET County Council's trading standards service is warning traders to give consumers the cancellation rights they are entitled to.
Ivan Hancock, trading standards service manager, said: “The current laws that help control unfair doorstep selling have strengthened consumer protection considerably and we intend to uphold them.
“For far too long vulnerable residents have found themselves out of pocket after uninvited calls from traders selling their services door-to-door often using high pressure techniques to pressurise them into agreeing to have work done.”
“Any consumer agreeing to have work done by a trader calling at their home, costing more than £35, is entitled to a seven day cooling-off period during which they can cancel the job.
“These rights must be confirmed in writing and include the name and address of the trader.
“That’s absolutely reasonable given the history of problems with doorstep callers.”
For advice about complying with these requirements, call the Trading Standards Business Advice Line on 01305 224702.