A WEST Dorset guest house has been recognised for its consistently outstanding levels of customer service.

The Chesil Beach Lodge near Burton Bradstock has been awarded a TripAdvisor certificate of excellence each of the last five years since the scheme began.

This has put the business in an elite group known as the TripAdvisor 'hall of fame'.

The recognition comes following a large number of excellent reviews and great feedback the establishment has received on TripAdvisor from visitors.

Linda Loveridge, who runs the Chesil Beach Lodge, said: "We are delighted to have won the certificate of excellence each of the last five years.

"We work very hard to ensure our guests have a great experience with us, enjoy their holiday and recommend us to their friends and family.

"This award recognises consistently positive reviews from our guests and we greatly appreciate their feedback and the time they take to write a review of their stay.

"We get great enjoyment out of giving our guests a memorable experience and their fantastic reviews make the hard work worth it."

Linda and her husband Cyril took over the Chesil Beach Lodge in 2008, having previously had little experience in the tourism and hospitality industry.

The position of the lodge on the clifftops overlooking the Jurassic Coast was seen as a great opportunity to develop a guest house with breath-taking views and direct access to National Trust land and the South West Coast Path.

Since taking over the helm, the couple have gradually completed an extensive renovation of the property with New England style decor and Juliet balconies in order for guests to make the most of the spectacular views which can stretch from Portland Bill to Start Point on a clear day.

The owners have developed a following of loyal guests who return time and time again - with their four-legged friends to this very dog-friendly establishment.

Marc Charron, business president at TripAdvisor, said: "TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site.

“By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

For more information on the Chesil Beach Lodge, please call 01308 897428 or visit chesilbeachlodge.co.uk